CELPIP Speaking Part 6: Dealing with a Difficult Situation
In Task 6, you deal with a difficult or uncomfortable situation. You need to explain a problem, express your feelings, and propose a solution — all while being polite and constructive. This task tests your ability to handle real-life conflict in English.
Practice Dealing with a Difficult Situation NowWhat to Expect
You will read a scenario describing a problem — for example, a coworker took credit for your work, your landlord hasn't fixed a broken appliance, or a friend cancelled plans at the last minute.
You have 30 seconds to prepare and 60 seconds to respond. You speak as if you're talking directly to the person involved. You need to explain the issue, say how you feel, and suggest a resolution.
Raters evaluate your tone (polite but firm), use of diplomatic language, problem-solving ability, and overall coherence.
Tips for Scoring High
- Stay polite throughout. Even though the situation is frustrating, aggressive language scores poorly. Use "I feel..." instead of "You always..."
- Structure: explain the problem clearly, express how it affects you, propose a fair solution, and end positively.
- Use diplomatic phrases: "I understand that..., but...", "I'd appreciate it if...", "Would it be possible to...", "I hope we can work this out."
- Propose a specific solution, not just a complaint. "Could we schedule a meeting to discuss this?" is better than "This needs to stop."
- Show empathy: "I know you've been busy, but..." demonstrates maturity and vocabulary range.
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